LobbyViewUrgent Care

Real-time wait times on the screen. 'How much longer?' answered.

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The Problem

Urgent care lobbies are where LWBS happens. Patients with no information make decisions to leave based on perception, not reality. A 40-minute actual wait feels like 90 minutes without a display. The patients who leave aren't just lost revenue — they're patients who may seek care elsewhere for the wrong reasons.

The Solution

clinIQ LobbyView shows real-time wait estimates on the lobby display, updated every few minutes as patients move through triage and rooms. When patients see the number moving, they stay. Accurate wait time information is the single highest-return intervention for reducing LWBS.

See LobbyView for Urgent Care in action.

15-minute demo. We'll configure it for your urgent care workflow. No pitch deck, no pressure.

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